Frequently Asked Questions
Everything you need to know about your VUJA DÉ experience.
What is the typical shipping timeframe for new releases?
Orders are typically processed within 3-5 business days. Domestic shipping takes an additional 2-7 days, while international delivery can take up to 14 business days depending on customs processing.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition 'Archive' drops may be final sale.
How do I ensure I select the correct size?
Each product page features a detailed size chart with exact measurements in centimeters. We recommend comparing these measurements against a similar garment you already own for the best fit.
Do you restock sold-out items?
To maintain exclusivity and reduce waste, most of our collections are produced in limited quantities and do not restock. We recommend signing up for our newsletter to be notified of future seasonal iterations.
Are duties and taxes included for international orders?
International orders may be subject to import duties and taxes once the shipment reaches your country. These charges are the responsibility of the customer and are not included in the checkout total.
How should I care for my VUJA DÉ garments?
To preserve the integrity of our custom fabrics and hardware, we recommend dry cleaning or hand washing in cold water and hanging to dry. Avoid tumble drying to prevent shrinkage.